Help & Support For:

Corporal A.I.


These are some of the most common questions and customer issues we receive.
If your question is not answered below please contact us directly:
* * * support@corporalai.com * * *

We typically respond to e-mails within 12 hours. Please check your spam folder if you have not received a reply!

We do not ignore e-mails. If you e-mail us and do not hear back:
99.9% of the time our reply to you is either in your spam folder OR being actively and silently blocked by your e-mail provider;
sign up for a free Google or Yahoo e-mail account and try again

Note: As of May 2019 our e-mails to customers using @btinternet.net (UK) and @nate.com (South Korea) are blocked.
Even if you e-mail us first, our replies to you will be blocked. (And you won't receive any notification.)

Payment
Q: What payment methods do you accept?
A: Our payment processing is exclusively done by Verotel - one of the largest and oldest adult site payment processors on the internet.

Verotel accepts all major credit/debit cards (with the exception of American Express), as well as SOFORT payments from bank accounts within the European Union.

Q: Do you accept PayPal?
A: No. PayPal's terms of service explicitly forbid it's use for adult products.

Q: I don't have a credit/debit card. What can I do?
A: Get and use a prepaid Visa gift card.

They work just like a normal VISA credit/debit card and can be used for online purchases. They are available in many countries. Typically they are purchased in cash at supermarkets, convenient stores and other retailers.


Can't Login / Account Not Working
If you've just purchased the app, received your credentials and now can't login for the first time - you are most likely entering your username and password incorrectly. Check your confirmation e-mail from us to verify your exact username and password.

Note that usernames and passwords are case sensitive.
That is there is a difference between an "T" and a "t" when entering in your username and password.

If you are still having trouble logging in, please contact us directly at the e-mail address above.

Can Login But Can't Download The App
99% of the time is caused by using an old and/or incompatible internet browser.
We recommend using a recent version of Google Chrome, Microsoft Internet Explorer / Edge or Mozilla Firefox.

Due to incompatibilities in the authentication system our website uses, internet browsers made in mainland China (such as UC, 360, QQ, etc) usually will not work. Those using mainland Chinese internet browsers should use one of the above internet browsers.

Lost Username / Password
Please contact us directly at the e-mail address above.

Download
Account

Technical
Q: What are the system requirements?
A: See the system requirements page here.

Q: Is there a Mac or Linux version?
A: Short answer, no. Long answer, yes.
Corporal A.I. is a Microsoft Windows application and will not run natively on Mac OS or Linux.

However, we have a special version available that can run under Mac and Linux using the Mono Framework, which is an open source project that allows some Windows applications to run on Mac OS and Linux. This is recommended only for advanced users, and will require use of the command line / terminal to run. See details in the next box.


Q: Program crashes on launch with an error message:
A: If you are running Windows XP (or earlier) most likely you do not have the Microsoft .NET Framework installed on your computer. See the system requirements page for more details.

Q: Getting an error message when I try to change a profile picture:
A: If this happens try first clearing the picture (instead of replacing it), restart the program and then add the new picture.

Q: Program froze up when I clicked "submit for sentencing" in a new case:
A: In rare situations this has been known to occur. We are attempting to eliminate the bug(s) that causes this behavior. To help us please contact us with a report of what happened.

Running Corporal A.I.
On Windows:
1) Download the setup file to your desktop.
2) Double click on it. In the window that pops up click extract.
3) A folder called Corporal A.I. 1.6.4 should have been created on your desktop; go into it
4) Double click on the file corporal-ai-164.exe to launch the program


On Mac OS X:
First ensure that you have installed Mono

1) Download the Corporal A.I. Mac / Linux ZIP file and extract it
2) Go into the folder you've extracted Corporal A.I. to
3) Open a terminal / command prompt from this folder and use "mono corporal-ai-164.exe" to launch


On Linux:
First ensure that you have installed Mono
- the quickest way usually is using "sudo apt-get mono-complete" on Ubuntu

1) Download the Corporal A.I. Mac / Linux ZIP file and extract it
2) Go into the folder you've extracted Corporal A.I. to
3) Open a terminal from this folder and use "mono corporal-ai-164.exe" to launch